A Digital Lifeline: Telemedicine's Contribution to Healthcare Access in India.

IJGPR.COM, 2025, Volume-1, Issue-1, Page 61-68

Dr. Ramesh Singh, Associate Professor, Department of General Surgery, JHMC-Murshidabad (Corresponding Author)

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Abstract:

Rural India faces persistent healthcare access barriers due to infrastructure deficits and geographic isolation. This observational study investigates the impact of online doctor consultations (telemedicine) on healthcare access and utilization from 2019 to 2024, analyzing data from national telehealth initiatives like eSanjeevani and published research. Results indicate a substantial increase in consultation volumes, particularly among women and elderly patients, and improved care continuity. However, challenges including technological limitations, low digital literacy, and system integration hurdles were identified. The study recommends enhanced infrastructure, targeted training programs, seamless healthcare system integration, and supportive policy frameworks to maximize telemedicine's effectiveness in improving rural healthcare delivery. Keywords: Telemedicine, Rural India, eSanjeevani, Healthcare Access, Digital Health.